Terms and Conditions

Welcome to cancerdocs’ website where you can request a remote consultation, Please read these terms and conditions with care. Using our website establishes your acceptance of these terms and conditions. If you wish to not accept any of the terms and conditions here, please do not use the cancerdocs site. We may, in our sole discretion, change these terms and conditions at any time by updating this Web page.  These changes are binding to you, and it is your responsibility to review these terms and conditions regularly basis.



All content included on the cancerdocs site, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks and data (the “Content”), in any form including the compilation thereof, are protected by U.S. and international copyright law and conventions. The Content includes both Content owned or controlled by cancerdocs. Direct or indirect reproduction of the Content, wholly or partially is prohibited without our written consent.



Cancerdocs grants a limited license to each user to make personal use only of the Web site and the associated services in accordance with these terms and conditions of use. This license excludes making any derivative of the Web site or the associated services, the collection and use of user e-mail addresses or other user information, including, without limitation, health information or any data extraction or data mining whatsoever.



We uses HIPAA certified encryption software. No system however can guard against risks of intentional intrusion or inadvertent disclosure of information sent to us. Your information will be transmitted over a medium that is beyond our control. You therefore solely assume the risk of unauthorized disclosure or intentional intrusion, or of any delay, failure, interruption or corruption of data or other information submitted as part of your second opinion request. Your medical information will be treated as confidential and protected using HIPAA certified software.



By agreeing to using the credit card payment system, you authorize us to bill and charge the credit card indicated in your order, for any fees and/or any other amounts provided for in your order, as the same become due and payable. In the event that your credit card expires or we are unable to debit the applicable amounts from your credit card, we will notify you, thereupon you should provide us with a valid credit card account number.



Online second opinions are different from the services provided in person by a physician. The physician reviewing your case will not have the benefit of information that would be obtained by examining you in person and observing your physical condition. Therefore, the physician may not be aware of facts or information that would affect his or her opinion of your diagnosis. In some cases, the facts may be critical to the opinion. We therefore strongly encourage you to discuss the second opinion with your treating physician. By proceeding with this service, you acknowledge that you are aware of this restriction and exclusively assume the risk of this restriction.

You also acknowledge that :


The diagnosis received is limited and provisional.

The second opinion service is not meant to replace a full medical evaluation in person.

The consulting physician does not have important information that can be usually obtained on physical examination. The absence of the physical examination could affect the ability to render an exact opinion.


By using our services, you agree to exclusively accept the risk of these limitations and understand that no guarantee has been made to you concerning any particular result or cure of your condition.



The content on this site is provided by cancerdocs on an “AS IS” basis and cancerdocs makes no representations or warranties of any kind, expressed or implied as to the content and/or services included therein. Cancerdocs disclaims all warranties, express or implied.



Some of the material on our website is provided by third parties and cancerdocs shall not be held responsible for any such third-party material. Cancerdocs disclaims any responsibility for or liability related to such third-party material. Any questions related to any product should be directed to the appropriate third party.



By using the cancerdocs website, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Terms and Conditions of Use and any dispute that might arise between you and cancerdocs, its doctors, nurses, staff or other affiliates. You expressly agree that exclusive jurisdiction for any dispute with cancerdocs, its affiliates, employees, subsidiaries, contractors, officers and directors, resides in the courts of the state of California and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the state of California in connection with any claim involving The Cleveland Clinic Foundation, its affiliates, employee, subsidiaries, contractors, officers and directors. Use of the cancerdocs website is unauthorized in any jurisdiction that does not give effect to the terms and conditions set forth herein.