UNCERTAIN ABOUT YOUR CANCER DIAGNOSIS OR TREATMENT?
Experts from MD Anderson and Harvard answer
your questions online
Our experts are partners at
Our experts are partners at
How you get your cancer consultation online
In three simple steps
Submit your information and documents (if needed)
After you decide which consultation option from the ones below is best for you, you submit the information about the case and documents needed. US patients may also sign a release for us to get the documents on their behalf. Contact us via our chat system if you are unsure which documents are needed or check our FAQ.
Initial review is done by our medical team
After all the information and documents (if needed) are collected, our medical team does an initial review of your case. If no additional information or documents are needed, the oncologist selection is done. One of the top experts of the Cancerdocs Network is assigned to your case and his name and info becomes available to you. This process usually takes 1 business day, from the moment the information is collected.
Consultation gets completed
Depending on the cancer consultation option you chose, within a few days, your consultation is performed. If you chose a written consultation, you receive a notification email when the consultation is completed. If you chose a phone or video consultation, the date and time of your preference is scheduled.
Submit your information and documents (if needed)
You submit the information about the case and documents needed. US patients may also sign a release. Contact us via our chat system if you are unsure which documents are needed or check our FAQ.
Initial review is done by our medical team
After all the information and documents (if needed) are collected, within one business day our medical team does an initial review of your case. One of the top experts of the Cancerdocs Network is assigned to your case and his name and info becomes available to you.
Consultation gets completed
Within a few days your consultation is completed. If you chose a written consultation, you receive a notification email when the consultation is completed. If you chose a phone or video consultation, the date and time of your preference is scheduled.
THE POWER OF A SECOND OPINION
And how you can benefit from it
Explore your options
The treatment options for cancer are changing very quickly. Keeping up with the latest discoveries can be challenging. Knowing your treatment options and side effects is a must before starting any therapy.
Get the best opinion
Every patient deserves the best care possible.We connect you to the professors at the best US cancer centers. They have seen “everything” and can give you the best advice.
An integrated approach
Get an integrated care plan that includes nutrition, genomic analysis, symptom control and coping advice. Your family time is valuable. Get all the help that you need from the comfort of your home.
Explore your options
The treatment options for cancer are changing very quickly. Keeping up with the latest discoveries can be challenging. Knowing your treatment options and side effects is a must before starting any therapy.
Get the best opinion
Every patient deserves the best care possible.We connect you to the professors at the best US cancer centers. They have seen “everything” and can give you the best advice.
An integrated approach
Get an integrated care plan that includes nutrition, genomic analysis, symptom control and coping advice. Your family time is valuable. Get all the help that you need from the comfort of your home.
FREQUENTLY ASKED QUESTIONS
Who are your doctors?
Oncologists of the Cancerdocs Network are USA-based doctors with deep experience and expertise in their respective fields. Some are professors or partners at prestigious cancer centers in the USA. Others have published books about treating cancer and conducted top notch research to come up with new drugs and treatment options. All doctors are carefully selected by the Cancerdocs Team and join through an invitation.
How fast should I expect my consultation?
Within 72 hours from the moment you place your request. Usually consultations are completed sooner. Questions are answered within 48 hours, usually sooner. In some tough cases more time may be required. In this cases you will get notified by us via email about the estimated turnaround time
How do I request a consultation and what's the process?
- You fill in the form above
- We’ll contact you to discuss details and ask you to upload your medical records, if needed. At this step you can also ask your questions.
- Cancerdocs will assign your case to an oncologist of the Cancerdocs Network. At this point you can see the information of the doctor and directly contact him
- When the consultation is ready you will receive an email
What documents do I need to submit and how do I submit them?
-
- Please submit the following documents in order for our oncologists to give you the best assistance possible. If you don’t have all the documents please upload the documents you can and we will let you know if what you submitted is sufficient.Mandatory:
- Your current cancer doctor’s last report with a list of your medications
- Pathology reports from cancer related biopsies or surgeries
Helpful but not mandatory:
- Hospital discharge summaries
- Reports from surgeries and procedures
- Reports of diagnostic tests (Radiology and blood tests)
- Additional documents if available such as genetic testing
How to Submit
- You may submit your document with in the following ways:
- If you have your documents in an a format that can be uploaded, for example photo, scanned or pdf format, please sign in to your account to upload them
- If you have your documents in paper, you can either scan them or take a photo using your phone or tablet camera. Then sign in to your account to upload them.
Alternatively you can send your documents via FAX to us at: +1 844-733-7744
- Please submit the following documents in order for our oncologists to give you the best assistance possible. If you don’t have all the documents please upload the documents you can and we will let you know if what you submitted is sufficient.Mandatory:
I don’t live in the Unites States. Can I still request a second opinion?
Yes. You can receive consultations no matter which country you live in or which country you currently are.
Will insurance cover the fee of the consultation?
If you live in the USA there is a chance your insurance will cover the consultation fees up to 100%. Please contact us at info@cancerdocs.com with your insurance details (company, member ID etc) and we’ll check for you if you are covered. If you live outside of the USA you will have to contact your insurance provider to ask if they will cover the fee for an online second opinion.
Note: Getting a consultation covered by insurance could cause delays in receiving it. If you need it fast it’s recommended to choose cash payment.